Introducing the web interface to manage your parcels - available for free to all account sync users!

Frequently Asked Questions

Got a question? Check our frequently asked questions below. If your question is not covered, please contact us.

Will you add XYZ provider

We probably can. Please email us with an example tracking number and the company website.

Please note there are a small number of companies which we cannot support at this time.

Why didn't I receive my push notification?

The push notification schedule checks the providers website/webservice for parcel status changes every 1-2 hours. However, if you have opened Posted and already "received" the new status for this parcel in the Posted app, then it will not send you a push notification when it detects a new status which matches the status you have already got in Posted. This is to stop people from getting unwanted push notifications (which can be intrusive). Push notifications are more for those who don't open the app regularly.

I know its not ideal for some people.. but if I didn't do this, I would get many emails every day saying I am spamming them with push notifications

Is there an iPad version?

Yes! There are further improvements that can be done in the future for the iPad, which is on the todo list.

Will you add feature XYZ?

There are some great suggestions which people have suggested already in the community support forum. Suggest your feature there, or vote up the feature you would like to see.

Can I sync my parcels on my iPhone and iPad

Yes! Via the "More" > "Account Sync" feature available in the paid version of the app.